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Coronavirus (COVID-19) Update from Rehabilitation Hospital of Indiana

Important Notice

As part of our commitment to enhancing the safety of our patients, families and staff during the COVID-19 (coronavirus) pandemic, we have made several indefinite operational and policy changes, including restricting access to the hospital and our off-campus facilities. Please anticipate updates and/or changes regularly. We will issue updates via social media, on this web page and our other communication channels as more information becomes available.

 

What We Want You To Know 

 

Beginning Thursday, March 19, 2020, we are requesting that family and friends do not visit our location. Out of an abundance of caution, we are restricting visitors and limiting access to our facilities to essential personnel to be in line with CDC and state guidelines. All personnel entering the facility will be going through a strict screening process that will include:

  • Monitoring for fever greater than 100.4 degrees 
  • New or worsening cough, new or worsening shortness of breath or sore throat 

We don't make these decisions lightly, but we do make them for everyone's safety, particularly for our patients, who are at higher risk for severe complications from COVID-19. We greatly appreciate your cooperation and understanding. We recognize that these restrictions take away from the usual RHI experience.

We understand that connection with your loved one is incredibly important, and there are a variety of other ways you might consider communicating with them. These may include telephone, email, text, video chat or social media. 

The following changes will be made to serve our patients and staff:

  • All outpatients with appointments between now and the end of April will receive a call this week with further instructions regarding upcoming appointments.
  • The cafeteria will be open, takeout meals from the RHI Cafeteria will be encouraged.
  • Only pre-approved, essential vendors and deliveries will be allowed to enter. You will be required to show proof of pre-approval and a picture ID. Without proof of pre-approval, you will have to call the staff member to come escort you into the building. 
  • Given the current visitor restrictions at RHI, RHI Retail Pharmacy windows will remain closed until further notice. However, the staff will consider alternate delivery methods (pharmacy staff member taking medications to front door). We encourage you to fill 90 day prescriptions. Please reach out to the pharmacy with any concerns and questions at (317) 329-2087 or e-mail Ryan Maples, Retail Pharmacy Manager at ryan.maples@rhin.com.

We know many of you are concerned about the spread of COVID-19 (the new coronavirus) and how it may impact us here. Ensuring patients are cared for in a safe and healthy environment is our first priority. The Center for Disease Control and Prevention (CDC) have recommended a variety of steps that we are implementing to help reduce the potential for the virus to enter our facility. However, we need your cooperation and understanding as we implement preventative measures for COVID-19.

We encourage everyone to take preventative steps to stop the spread of COVID-19.  The best way to prevent illness is to avoid exposure to this virus. However, the CDC always recommends everyday preventative actions tot help mitigate the spread of respiratory diseases including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home during this time if you can, but especially if you are sick, for your health the safety of others.
  • Cover your cough or sneeze with a tissue, and then throw the tissue in the trash. 
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • The CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.
  • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of face masks is also crucial for healthcare workers and people who are taking care of someone in close settings (at home or in a healthcare facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based sanitizer with at least 60% alcohol. Always wash your hands with soap and water if your hands are visibly dirty.

Rehabilitation Hospital of Indiana (RHI) will continue to follow the CDC, State and Local health authorities' recommendations and mandates closely. For additional information about the prevention of COVID-19, visit the CDC website or for the CDC COVID-19 Frequently Asked Questions and Answers click here. 

We thank our visitors for their cooperation with these temporary protocols and for your understanding as we work to ensure the safety and well being of our patients and staff at RHI.